Purchases are shipped promptly, normally within 24 hours of the completion of a sale, always fully insured with delivery made by FedEx Ground or FedEx Express. The FedEx Express option offers guaranteed overnight, 1-day and 2-day delivery for which the cost is greater. FedEx Ground is extremely reasonable and fast, 3-4 days to Chicago and to the upper East. 5-7 days to the West coast. 1-2 days to any neighboring state of Alabama.
Prices for FedEx shipping are determined by the company using weight, distance shipped as well as size if oversized. When a very large work is shipped, Dimensional weight rather than actual weight is used.
For International shipments the gallery has a “great rates” quote available for shipments over 10 pounds. The shipping rates are outstanding and packages normally arrive in 2 to 4 days.
We charge you our exact cost for your shipment. How?
When we get our bill from Fed Ex (after your shipment) we charge your credit card or invoice you for our exact cost for your shipment. We then email a copy of your shipment charges as well as a copy of your credit card receipt to you, verifying the charges. If you prefer to have an amount for packing and shipping to be charged at the point of sale, an amount can be determined and agreed upon at that time of purchase if you request this. Please provide your shipping address in advance to determine this amount or to give you an estimate.
Packing charges? We strive to keep any packing charges at a minimum. If we have recycled packaging materials on hand and time available, we will provide packing for small to medium sized works of art without cost to you. This is rarely over $10-$15 even if professionally packed. For really large works of art and very fragile works, we often must use a professional packing business. We will charge you our exact charges incurred for your shipment. We can discuss this at purchase.
Our priority is getting your purchase to you in perfect condition for the least cost to you as quickly as possible. When you have a shipping deadline to meet, please let us know so we can give you advise regarding your shipping options to insure meeting your deadline. We promise to have your shipment in the proper hands on time, if it is within our range of possibilities at the time of your purchase!
FedEx shipments have an automated tracking link provided to your email address so that you can be aware of where your package is at all times and when your art will arrive. We need your best email address for this. A phone number is required for all FedEx shipments.
Our 100% Satisfaction & Return Policy:
We offer a money back agreement for purchased artworks. If your purchase is not perfect for you when you receive it, you may return it to us within ten days for a full refund or full exchange credit, your choice.
We appreciate your communicating with us after you receive your purchase regarding your satisfaction and of its safe arrival.