Purchases are shipped promptly, normally within 24 hours of the completion of a sale, always fully insured with delivery made by FedEx Ground or FedEx Express. The FedEx Express option offers overnight, 1-day and 2-day delivery for which your cost is greater. FedEx Ground is extremely reasonable and fast, 3-4 days to Chicago and upper East. 5-7 days to the West coast. 1-2 days to any neighboring state.
We charge you the exact cost to us for your shipment. How?
When we get our bill from Fed Ex ( 2 weeks after your shipment) we charge our exact cost of your shipment. We then send you a copy of your shipment charges as well as a copy of your credit card receipt for those exact charges. If you prefer to have an amount for packing and shipping to be charged at the point of sale, an amount can be determined and agreed upon at the time of purchase if you request. We must know all of your “ship to” information in advance to determine this or give a rough estimate.
Packing charges? We strive to keep any packing charges at a minimum. If we have recycled packaging materials on hand and the time available, we provide packing for small to medium sized works of art..rarely over $10-$15. For really large works of art and very fragile works, we often use another business for packing and will bill you for the exact charges incurred for your shipment. We can discuss this at purchase.
Most of all, getting your purchase to you in perfect condition for the least cost to you is our priority. When you have a shipping deadline, please let us know so we can advise accordingly regarding your options. We promise to have your shipment in the proper hands on time, if it is within the range of possibilities at the time of your purchase!
FedEx shipments have an automated tracking link provided to your email address so that you are aware of where your package is at all times and when your art will arrive. We need your email address for this.
Our 100% Satisfaction & Return Policy:
We offer a money back agreement for purchased artworks. If your purchase is not perfect for you, it may be returned to us within ten days for a full refund or exchange, your choice.
We appreciate your communication after you receive your purchase regarding your satisfaction and of its safe arrival.