Purchases are shipped promptly, normally within 24 hours of the completion of a sale, always fully insured with delivery made by FedEx Ground or FedEx Express. The FedEx Express option offers overnight, 1-day and 2-day delivery for which your cost is greater. FedEx Ground is extremely reasonable and fast, 3-4 days to Chicago and to the upper East. 5-7 days to the West coast. 1-2 days to any neighboring state of Alabama.
We charge you the exact cost to us for your shipment. How?
When we get our bill from Fed Ex (after your shipment) we charge your credit card or invoice you for our exact cost for your shipment. We then email a copy of your shipment charges as well as a copy of your credit card receipt to you, verifying the charges. If you prefer to have an amount for packing and shipping to be charged at the point of sale, an amount can be determined and agreed upon at that time of purchase if you request this. We must know all of your “ship to” information in advance to determine this or to give you a rough estimate.
Packing charges? We strive to keep any packing charges at a minimum. If we have recycled packaging materials on hand and time available, we provide packing for small to medium sized works of art without cost to you. This is rarely over $10-$15 even if professionally packed. For really large works of art and very fragile works, we often must use a professional packing business. We charge you for the exact charges incurred for your shipment. We can discuss this at purchase.
Our priority is getting your purchase to you in perfect condition for the least cost to you. When you have a shipping deadline to meet, please let us know so we can advise accordingly regarding your shipping options. We promise to have your shipment in the proper hands on time, if it is within our range of possibilities at the time of your purchase!
FedEx shipments have an automated tracking link provided to your email address so that you are aware of where your package is at all times and when your art will arrive. We need your best email address for this and a phone number for FedEx.
Our 100% Satisfaction & Return Policy:
We offer a money back agreement for purchased artworks. If your purchase is not perfect for you when you receive it, you may return it to us within ten days for a full refund or full exchange credit, your choice.
We appreciate your communicating with us after you receive your purchase regarding your satisfaction and of its safe arrival.